Tagged in Customer Experience

Blog

How a Leading MENA-based B2B Food and Grocery Platform Saves 45% Distance Travelled With Locus Solutions

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Siddhesh Raut

Sep 18, 2023

In 2017, two entrepreneurs observed that Cairo’s food and grocery supply chain was riddled with inefficiencies, piling up unnecessary expenses and missed growth opportunities for both retailers and suppliers.  With a strong belief that technology solutions could bridge this gap, they created an end-to-end B2B supply chain solution that connected wholesale suppliers with grocers.  Over […]

Blog

Customer-Centricity: The Secret To Success on ONDC Platform

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Lakshmi D

Jul 21, 2023

At the stroke of midnight when the world was about to enter into 2023, India took a bold decision. A decision that could democratize the entire e-commerce setup for businesses and build a level-playing field for them and improve the product choice for customers.  Given that this revolutionary platform is still in its early stages, […]

Locus tracking solution

Tech and Product

Transform Your Delivery Process with Locus’ Automated Tracking System

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Prateek Shetty

Feb 28, 2023

Locus provides a white label tracking module that offers real-time tracking capabilities and automated notifications to customers about the status of their orders.

Time to value in last mile

Last Mile Delivery Optimization

Time To Value And Its Importance For the Last Mile

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Lakshmi D

Feb 27, 2023

Time to value in last-mile delivery is the time gap between buying a dispatch management solution and gaining a positive Return On Investment (ROI) from it.

Real time tracking

In Focus Webinars

In Focus: Elevating Customer Experience and Operational visibility with Real-Time Tracking Solutions

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Lakshmi D

Feb 6, 2023

With real-time tracking, CEP companies can elevate customer experience and improve operational visibility, as the demand for online shopping is pacing up.

Retail delivery experience

In Focus Webinars

In Focus: Retailers, Customer Delight is Tied to Exceptional Delivery Experiences

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Prateek Shetty

Feb 3, 2023

The key for retail companies to achieve customer delight is an enhanced delivery experience as shoppers pay more attention to the delivery experience.

Locus last mile assessment

Last Mile Delivery Optimization

Last-Mile Growth, Delivered in less Than 7 Minutes! Take The First Step With Our Maturity Assessment

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Team Locus

Jan 30, 2023

Last-mile maturity assessment will contain a number of actionable insights and recommendations designed to help your enterprise supercharge the last mile.

Locus helps to provide great delivery experience for customers

Retail & CPG

How Retailers in the US Can Step Up Their Delivery Game

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Prateek Shetty

Dec 23, 2022

Modern customers now want faster and customized delivery experiences, and logistics technology is revolutionizing the way retailers do business in the US.