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Tagged in Customer Experience
Blog
The Golden Route: Perfecting Diwali Deliveries This Festive Season
Oct 27, 2023
There’s something magical about the festive season in India. As the colors of Dussehra meld into the sparkles of Diwali, it’s not just the streets that light up – the shopping scene explodes, making this period a golden opportunity for businesses. It’s during these months that consumers eagerly wait, wallets at the ready, for their […]
Blog
3 Reasons Why Real-Time Communication is A Must For Delivery & Fulfillment
Oct 9, 2023
Imagine you stay in a world where you are only given 30 seconds to communicate an important message that can save a person’s life. Every second matters at this moment and a moment lost would seem like an eternity. Welcome all to the new world of delivery and fulfillment where timing isn’t just everything; it’s […]
Blog
InFocus Webinar: The Silent Tsunami- Navigating Reverse Logistics Challenges
Oct 6, 2023
Imagine a wave, powerful enough to rival the combined might of industry titans like Amazon, Walmart, and Costco. This isn’t a wave of sales, but of returns. In 2022 alone, product returns surged to an astonishing $816 billion. But it’s not just about dollars and cents. The ripple effect of this tidal wave stretches across […]
Blog
How a Leading MENA-based B2B Food and Grocery Platform Saves 45% Distance Travelled With Locus Solutions
Sep 18, 2023
In 2017, two entrepreneurs observed that Cairo’s food and grocery supply chain was riddled with inefficiencies, piling up unnecessary expenses and missed growth opportunities for both retailers and suppliers. With a strong belief that technology solutions could bridge this gap, they created an end-to-end B2B supply chain solution that connected wholesale suppliers with grocers. Over […]
Blog
Customer-Centricity: The Secret To Success on ONDC Platform
Jul 21, 2023
At the stroke of midnight when the world was about to enter into 2023, India took a bold decision. A decision that could democratize the entire e-commerce setup for businesses and build a level-playing field for them and improve the product choice for customers. Given that this revolutionary platform is still in its early stages, […]
Tech and Product
Transform Your Delivery Process with Locus’ Automated Tracking System
Feb 28, 2023
Locus provides a white label tracking module that offers real-time tracking capabilities and automated notifications to customers about the status of their orders.
Last Mile Delivery Optimization
Time To Value And Its Importance For the Last Mile
Feb 27, 2023
Time to value in last-mile delivery is the time gap between buying a dispatch management solution and gaining a positive Return On Investment (ROI) from it.
In Focus Webinars
In Focus: Elevating Customer Experience and Operational visibility with Real-Time Tracking Solutions
Feb 6, 2023
With real-time tracking, CEP companies can elevate customer experience and improve operational visibility, as the demand for online shopping is pacing up.
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