Category: Customer Success
Blog
Last Mile Maturity Report: Elevate Customer Experience, Outrun Rivals
Sep 20, 2023
Shippers are already aware that the last mile is the most complex and expensive in the entire supply chain operations. One key factor for this is consumer expectations continue to reach higher benchmarks. According to Statista, 68% of online shoppers expect free shipping/delivery and 37% expect next-day delivery. In the face of complex routing and […]
Customer Success
How Floranow is Maximizing Customer Delight With Locus
Mar 20, 2023
Locus’ Route Planning feature has enabled Floranow to achieve a 99% delivery rate, up from 70% prior to Locus, even as they continue to grow in scale.
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