Category: Customer Success

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Last Mile Maturity Report: Elevate Customer Experience, Outrun Rivals

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Prateek Shetty

Sep 20, 2023

Shippers are already aware that the last mile is the most complex and expensive in the entire supply chain operations. One key factor for this is consumer expectations continue to reach higher benchmarks. According to Statista, 68% of online shoppers expect free shipping/delivery and 37% expect next-day delivery. In the face of complex routing and […]

Floranow employee is happy with Locus route planning software

Customer Success

How Floranow is Maximizing Customer Delight With Locus

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Siddhesh Raut

Mar 20, 2023

Locus’ Route Planning feature has enabled Floranow to achieve a 99% delivery rate, up from 70% prior to Locus, even as they continue to grow in scale.