10 Best Retail Logistics Software Companies in Indonesia

Retail businesses in Southeast Asia are increasingly seeking specialized retail logistics software to streamline their operations and keep up with growing market demands. With the region’s rapid economic growth and expanding e-commerce sector, efficient logistics management has become crucial for maintaining competitive advantage. These businesses need advanced solutions that can handle the complexities of dynamic routing, real-time tracking, and integrated visibility to ensure timely and cost-effective deliveries. Let’s explore the top four retail logistics software companies in Indonesia that are leading the way in providing these innovative solutions.

Major Challenges in Indonesia

Running logistics in Indonesia demands navigating structural and operational barriers.

• Geographic spread: Delivering across thousands of islands increases transit time, fuel usage, and coordination costs. Every region has unique logistics needs, making standardization difficult.
• Poor infrastructure: Many routes outside major cities lack reliable roads or transport links, slowing deliveries and raising maintenance expenses.
• Traffic and weather disruptions: Congestion in urban areas and seasonal flooding often derail delivery schedules, forcing route changes and rescheduling.
• Low network visibility: When multiple carriers and hubs operate independently, it’s hard to track shipments or identify delays in real time.
• High delivery costs: Fuel, tolls, and fragmented routes inflate expenses, while customers still expect faster, cheaper deliveries.
• Manual dispatching: Relying on spreadsheets or phone coordination slows operations and increases human error.
• System integration gaps: Retailers often struggle to connect new logistics tools with existing POS, ERP, or warehouse systems, leading to data mismatches and slow execution.

These issues together make scaling logistics efficiently across Indonesia a continuous challenge.

Top 10 Retail Logistics Companies in Indonesia

In Indonesia, logistics operations cover a wide range of locations, from high-demand commercial zones to areas that are harder to access. Choosing the right platform is critical to manage these varied needs efficiently. Each solution offers features designed to address specific operational challenges. Below is an overview of key platforms and how they handle Indonesia’s diverse logistics landscape.

1. Locus

Locus is a leading AI-powered platform that automates logistics for retail operations. With end-to-end visibility and real-time insights, Locus helps you manage returns, reduce costs, and improve delivery efficiency across your retail network.

Key Features of Locus:

• AI-Driven Automation: Automates returns tasks like authorization, inspection, repackaging, and restocking, reducing manual effort and increasing speed and accuracy.
  
  
• Complete Visibility: The platform provides full transparency at every stage of the logistics process, from returns initiation to product disposition. This visibility enables businesses to make informed decisions and pinpoint areas for improvement.
  
  
• Scalability: Locus is built to scale with growing business needs, handling higher return volumes without increasing operational costs. It’s the perfect solution for companies looking to expand their logistics operations efficiently.
  
  
• Real-Time Decision-Making: Locus delivers real-time insights that help businesses make data-driven decisions in returns management, optimizing routes and minimizing delays. This speeds up turnaround times and boosts customer satisfaction.
  
  
• Sustainability Focus: Locus optimizes return processes to reduce waste and enhance sustainability. By managing returned products efficiently, the platform helps companies minimize their environmental impact.

Locus is Ideal for:

• Large EnterprisesL Locus is ideal for businesses in retail, FMCG, e-commerce, and 3PLs that handle high return volumes and need scalable solutions for complex logistics operations.
• Global Supply Chain Operators: Companies managing cross-border logistics can leverage Locus to handle international returns efficiently, ensuring operational consistency and effectiveness.

Locus’s Pricing:

Locus offers a custom pricing model based on business size and operational needs. Pricing depends on factors like return volumes, integration complexity, and feature scope. For a detailed structure, businesses can contact Locus to schedule a demo and discuss requirements.

2. Shipsy

Shipsy is an AI-powered logistics platform that automates and optimizes supply chain operations. From route planning to shipment tracking, it integrates end-to-end workflows to improve efficiency, reduce costs, and support sustainable operations.

Key Features of Shipsy:

• Route Optimization & Planning: AI-driven tools to optimize routes, increase fleet capacity, and reduce delays for both first and last-mile deliveries.
• Shipment Tracking & Visibility: Real-time tracking across 50+ shipping lines and 40+ 3PLs with alerts for delays and ETA changes.
• Freight Procurement: Reduces freight costs and improves vendor negotiations using AI-enabled follow-ups and reference rates.
• Real-Time Notifications: Communicates with customers to boost first-attempt delivery rates and satisfaction.

Ideal For:

• Manufacturers & Retailers: Businesses needing full visibility and real-time tracking for international and domestic shipments.
• 3PLs & Courier Companies: Companies managing complex logistics with multi-carrier management and route optimization.

Pricing:

Shipsy offers tailored pricing based on business needs and integration scope. Contact Shipsy for a demo and detailed pricing.

3. Circuit

Circuit provides route planning software for individual drivers (Circuit Route Planner) and delivery teams (Circuit for Teams). It’s popular with courier services and small fleets that need simple, app-based tools to save time and improve last-mile efficiency.

Key Features of Circuit:

• Multi-Stop Route Optimization: Prioritizes deliveries with time windows.
• Mobile Driver Apps: Includes navigation, proof of delivery, and live updates.
• Real-Time Tracking: Visible to both dispatchers and customers.
• Automated Notifications: Reduces missed or failed deliveries.

Ideal For:

Courier services and small delivery teams looking for an easy-to-use solution for last-mile routing and visibility.

Pricing:

• Route Planner: Free plan (10 stops), plus Lite and Standard monthly subscriptions.
• For Teams: Free 7-day trial; tiered plans with dispatcher dashboard and driver apps.

4. OptimoRoute

OptimoRoute is AI-powered software for automated route planning and scheduling. It helps delivery and field service businesses serve more customers, reduce driving time, and improve efficiency.

Key Features of OptimoRoute:

• Automated Route Planning: Imports orders in bulk and generates efficient multi-driver routes.
• Live Tracking & ETA: Provides real-time driver location and accurate customer ETAs.
• Proof of Delivery (POD): Captures digital signatures, photos, and confirmation forms.
• Analytics & Reporting: Tracks driver performance, order completion, and service quality.
• Industry-Specific Support: Optimized for retail distribution, healthcare, field services, and food delivery.

Ideal For:

Small to mid-sized businesses and enterprises in delivery, retail distribution, healthcare, logistics, and field services looking to scale efficiently.

Pricing:

• Lite Plan: $35.10 per driver/month (billed annually)
• Pro Plan: $44.10 per driver/month (billed annually)
• Custom Plan: Available on request, includes advanced features, consulting, and enterprise support.

5. FarEye

FarEye helps businesses improve delivery accuracy and manage returns more efficiently. Its platform focuses on last-mile optimization with tools for predictive tracking, dynamic rescheduling, and customer communication.

Key Features of FarEye:

• Real-time tracking: Monitors every delivery stage to improve visibility and reduce delays.
• Predictive delivery planning: Adjusts routes based on live traffic and delivery conditions for faster fulfillment.
• Dynamic rescheduling: Reassigns deliveries automatically when schedules or routes change.
• Customer communication tools: Keeps shoppers informed throughout delivery and return processes.

Ideal For:

• E-commerce and retail brands seeking to strengthen last-mile accuracy and returns management.
• Enterprises handling high delivery volumes and complex logistics networks.

Pricing:

FarEye offers subscription-based pricing tailored to business size, return volumes, and selected modules.

6. LogiNext Mile

LogiNext Mile is a delivery automation platform built to improve routing, tracking, and workforce coordination. It’s a strong choice for retail and e-commerce businesses managing dense, high-volume urban deliveries.

Key Features of LogiNext Mile:

• Route planning engine: Sequences deliveries using live traffic data to cut travel time and fuel costs.
• Live delivery tracking: Gives full visibility for customers and dispatch teams.
• Proof of delivery: Collects digital signatures, photos, and confirmations in real time.
• Field workforce management: Monitors delivery agent activity, attendance, and performance.
• Customer notifications: Sends SMS and email updates with accurate ETAs and delivery status.

Ideal For:

• Retail and e-commerce teams needing tighter control over urban deliveries.
• Courier and logistics providers managing large delivery fleets across multiple zones.

Pricing:

Custom pricing based on delivery volume, users, and service regions.

7. SAP Transportation Management (SAP TM)

SAP TM, part of the SAP S/4HANA suite, helps large enterprises manage end-to-end transport operations within a unified system. It connects logistics planning with finance, procurement, and warehousing to create a single view of transportation workflows.

Key Features of SAP TM:

• Freight planning: Supports full truckload, less-than-truckload, and multi-leg shipments in one platform.
• Cost automation: Calculates freight charges, validates invoices, and allocates costs automatically.
• Order integration: Syncs transport plans with sales orders and warehouse movements for smoother execution.
• Carrier management: Handles spot bids, contract rates, and carrier performance tracking.
• Control Tower: Offers real-time visibility across shipments, routes, and logistics partners.

Ideal For:

Global enterprises using SAP S/4HANA seeking integrated transport management tied to finance and procurement.

Pricing:

Available as an SAP add-on, priced by transaction volume and integration scope.

8. Oracle Transportation Management (OTM)

Oracle OTM is a cloud-based transportation management system built for enterprises handling complex, high-volume logistics. It integrates planning, execution, and analytics within Oracle’s broader supply chain suite, helping teams manage shipments across global and domestic routes.

Key Features of Oracle OTM:

• Multi-leg shipment planning: Combines long-haul and last-mile routing in a single workflow.
• Freight cost control: Tracks and reconciles carrier charges to prevent billing errors and improve cost accuracy.
• Carrier rate management: Automates contract handling and rate comparisons for faster decisions.
• Shipment visibility: Provides live tracking, event updates, and ETA adjustments across transport modes.
• ERP integration: Works natively with Oracle Fusion and other Oracle SCM modules for unified data flow.

Ideal For:

Enterprises using Oracle ERP or managing high-volume global shipments across multiple transport modes.

Pricing:

Enterprise pricing based on shipment volume, activated modules, and Oracle Cloud Supply Chain licensing.

9. Route4Me

Route4Me is a logistics software platform built to streamline last-mile delivery through intelligent route planning and real-time visibility. With over 3 billion miles optimized and 750 million destinations mapped, it helps businesses cut costs and deliver faster.

Key Features of Route4Me:

• Route optimization: Automatically plans efficient delivery routes to reduce travel time and fuel expenses.
• Real-time tracking: Shares live driver locations and status updates with dispatchers and customers.
• Proof of delivery: Collects digital signatures, photos, and notes directly through the mobile app.
• Customer communication: Sends tracking links, ETAs, and alerts to improve delivery transparency and satisfaction.

Ideal For:

• Logistics and courier companies needing efficient route planning and delivery tracking.
• E-commerce and retail brands managing multiple deliveries per day and prioritizing customer experience.

Pricing:

Plans start at $60 per vehicle per month, with pricing adjusted for fleet size and advanced features.

10. Tookan

Tookan is a delivery management platform built for businesses that need flexible, white-label logistics solutions. It supports on-demand and scheduled deliveries with tools for route optimization, dispatch automation, and real-time tracking.

Key Features of Tookan:

• Route optimization and auto-allocation: Plans multi-stop routes and assigns tasks automatically based on driver proximity and capacity.
• Real-time tracking: Displays live driver locations, ETAs, and customer updates for better visibility.
• Proof of delivery: Captures photos, barcodes, signatures, and custom form data.
• Integrations and extensions: Connects with payment gateways, SMS/WhatsApp, POS, and e-commerce systems via APIs and marketplace add-ons.
• Admin and driver apps: Offers a central dispatcher dashboard and mobile apps with offline sync and geofencing.

Ideal For:

SMBs and mid-market teams in food, grocery, courier, or pickup-and-delivery sectors needing fast setup and branded solutions.

Pricing:

Plans start at $99 per month for 1,000 tasks, with higher-tier plans offering lower per-task costs and enterprise options on request.

Driving Retail Logistics Efficiency with the Right Technology

Choosing logistics software is about value, not just features. Many platforms become costly as you scale, with extra expenses from integrations, upgrades, and manual work. Higher delivery volumes can increase route and tracking costs, making cost control essential.

Locus helps you manage these costs. Its AI-driven dispatching and route planning can reduce transit expenses by up to 30 percent. Quick setup and flexible APIs lower integration time. Transparent pricing and a scalable design give you consistent control without hidden fees.

Avoid rising costs and delays. Book a demo to see how Locus can help you run leaner, faster, and more reliable retail logistics.