We are pleased to announce that Gartner® has included Locus as a Sample Vendor for Last-Mile Delivery (LMD) solutions in their Hype Cycle™ 2023 for Supply Chain Execution Technologies report.
This is the consecutively the second such mention. Previously, Locus was also mentioned as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology. We believe that these mentions have been instrumental in reinforcing our commitment to revolutionizing global last-mile logistics.
“We are delighted to be mentioned for the second year in a row. With same-day and next-day deliveries becoming the norm, last-mile logistics has become a critical component of running a successful business. This is why businesses need to make informed decisions about pricing, routing, and other logistics decisions that affect the bottom line, all while aiming to achieve exceptional consumer delight. Deploying an efficient customer experience and dispatch management platform can automate and streamline end-to-end fulfillment processes for enterprises, enabling them to maintain and grow their profitability in an increasingly competitive market.”
Nishith Rastogi, Founder and CEO, Locus
As the digital commerce environment rapidly evolves, the importance of effective LMD solutions has surged. This is because providing exceptional customer experiences through timely, flexible and seamless fulfillment is instrumental to sustainable growth. As a result, in the fast-evolving landscape of logistics, the need for efficient, flexible, and sustainable solutions is growing more than ever before.
These solutions are seen as the future of fulfillment operations, extending beyond the traditional scope of vehicle routing and scheduling. In this context, the Gartner report “Last-mile delivery (LMD) solutions are specialized, customer-centric transportation management solutions that provide capabilities for routing deliveries to consumer homes. With some solutions extending the delivery service capabilities offered support options like store, curbside and locker box collections as well as return options. These solutions are the next generation of delivery solutions, adding additional capabilities, such as customer experience management.”
Beyond Conventional Routes
With its comprehensive suite of products and services, Locus has been able to deliver strategies and solutions that cater to diverse industry requirements. Our customer experience and dispatch management platform enables businesses to make their logistics operations more efficient and sustainable, effectively turning what has traditionally been seen as a cost center into a source of competitive advantage.
Our approach involves creating a holistic ecosystem for last-mile fulfillment, including all aspects of the process from order capture to the last stage of delivery, as well as the management of returns. This ecosystem ensures seamless communication between various solutions, thereby streamlining the flow of information for superior decision-making.
A Bright Future for Last-Mile Fulfillment
With the rise in the significance of efficient and sustainable last-mile deliveries in the digital commerce landscape, it is clear that LMD solutions will play a pivotal role in shaping the future of logistics. According to us this inclusion of Locus as a Sample Vendor in the Gartner® Hype Cycle™2023 report underscores our commitment to this cause, emphasizing our drive to provide comprehensive dispatch management solutions.
Our primary focus remains on further enhancing our offerings to drive more efficiency, value, and sustainability in last-mile delivery. As we look to the future, we continue to develop and adapt our solutions in tandem with the evolving needs of the industry and customer expectations. By doing so, we strive to stay ahead of the curve, and provide our clients with the tools they need to drive real-world through last-mile excellence.
Sources:
– Gartner, “Market Guide for Last-Mile Delivery Technology,” Oscar Sanchez Duran et. al, 13, December 2022
– Gartner, Hype Cycle for Supply Chain Execution Technologies, 2023, By Dwight Klappich, Published 13 July 2023
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