In our constantly evolving logistics landscape, the importance of an efficient Carrier Management System cannot be emphasized enough. At the heart of successful supply chain management lies the ability not just to find a transporter, but to identify the most suitable one for each unique requirement from a vast ocean of available options. Manual approaches to this critical task, fraught with potential pitfalls, are untenable in today’s competitive market.
With this understanding, we, at Locus, initiated a dialogue about the pivotal role that a state-of-the-art Transporter Management System plays in the current ecosystem.
We recently hosted a webinar aimed at highlighting how a robust and well-structured Transporter Management System can propel shippers toward operational optimization and last-mile delivery excellence. Brian Mclean, who heads our North American sales division, shed light on present-day challenges in carrier management and illustrated how embracing the right technological solutions can offer effective mitigation.
During this insightful session, three core concerns emerged:
- Efficient Carrier Selection: The problem isn’t the absence of carriers; it’s about making the correct choice. Reliance on manual processes not only paves the way for errors but can also inadvertently promote favoritism, consequently impacting delivery quality and, by extension, brand reputation.
- Cost Management: In our line of work, cost-efficiency is paramount. Partnering with the wrong carrier is detrimental both in terms of cost and service quality. However, leveraging a Transporter Management System can optimize carrier selection to enhance delivery speed and customer satisfaction, all while keeping costs in check.
The third critical area was discussed at length during our webinar, which we’d urge you to view for a comprehensive understanding.
The Current TMS Conundrum:
Addressing the prevailing TMS debate, many in our industry rely on TMS solutions as their primary tool for efficient carrier management. However, traditional TMS solutions, while valuable, often fall short in areas such as privacy, seamless integration, and offering advanced features like dynamic routing and real-time traffic insights. Most critically, the lack of automated carrier selection and fleet management capabilities poses significant challenges to supply chain operations.
An Ideal Carrier Management System:
So, what does a modern, efficient Carrier Management System look like? Our team engaged with multiple operations groups to discern what they’d envisage in an ideal system. The consensus leaned toward features like automated order allocation, carrier selection, deep analytics, enhanced fleet visibility, and automated invoice generation, to name a few.
Maximizing Business Value through Intelligent Carrier Management
The strategic integration of a state-of-the-art Carrier Management System transcends basic operational enhancements. Our findings illustrate that businesses can achieve a tangible reduction in fulfillment costs by up to 30% via automated transporter selection. Furthermore, they can curtail inflated expenses by approximately 25% with the assistance of automated invoice calculations. However, the strategic advantages aren’t merely confined to tangible metrics. They span intangible dividends such as bolstered customer and driver experiences, cultivated loyalty, and a notable decrease in CO2 emissions. For more information on how Locus’ Transporter Management System can refine your operational blueprint, click below.
TMS Use case for CEPs:
Courier, Express, and Parcel (CEP) services, often instrumental for large retail operations, find themselves grappling with the intricacies of engaging non-contracted carriers, culminating in escalated overhead costs. The post-delivery phase, dominated by invoice reconciliations, presents its own set of challenges. Without clarity on delivery routes and counts, enterprises are solely reliant on legacy communications tools like email and chat from transporters, increasing the risk of cost discrepancies. Here, the imperative of a sophisticated Carrier Management System becomes evident. It offers real-time tracking, ensuring transparent post-delivery updates that align with preliminary estimates, ultimately preventing unwarranted cost inflations.
The Locus Approach to Transporter Management
Locus’ Transporter Management System stands as a testament to our commitment to redefining carrier management. By introducing automated invoice calculations and presenting a transparent view of quotes, we’ve manifested a solution that seamlessly streamlines the entire carrier management journey.
Understanding Your Last Mile Journey
Success in the last mile domain varies across businesses, contingent on their unique challenges and strategic objectives. Recognizing this, our team of experts devised a meticulous last-mile maturity assessment. This tool, tailored to gauge the competencies across sustainability, customer experience, workforce empowerment, and analytics, offers businesses a roadmap to understand their current positioning and the avenues for growth. A short, yet insightful, investment of 5-7 minutes on this assessment can provide your organization with actionable insights to navigate its supply chain landscape.
To organizations seeking clarity in transporter management, this session is invaluable. Post our webinar, We highly recommend exploring a demo of our Transporter Management Solution. I remain confident in our ability to elevate your carrier management operations, driving sustainable growth and operational efficiency.