Top 6 Logistics Software Companies in the US for You to Consider in 2023

The North America logistics market is poised to make the leap from a whopping $1.4 trillion in 2022 to $1.6 trillion by 2028, clocking a 2.4% CAGR. It’s a bonanza for industries like retail, e-commerce and other such logistics-based industries, but, as always, growth comes with its share of thorny challenges. It’s high time retailers, e-commerce platforms, 3PLs, FMCGs, and other logistics players in the US turn to cutting-edge logistics software to tackle the hurdles of this burgeoning industry.

But what exactly constitutes cutting-edge logistics software?

Enter the era of AI-driven logistics solutions, far removed from the traditional, clunky methods of managing supply chains on Excel sheets, replete with manual data entry and limited routing capabilities.

Here are six top contenders breaking new ground in the logistics game:

Locus

For nearly a decade, Locus has been redefining the last-mile logistics landscape. Locus’ AI-powered dispatch management software enables retailers, e-commerce businesses, delivery partners, FMCGs, and other industries to slash last-mile costs and eradicate complexities like manual routing, package sorting, real-time tracking, and delivery customization—all through ML based automation.

What makes Locus’ dispatch management solution stand out?

• Route management: Locus’ dynamic routing technology factors in 180+ real-world constraints to craft optimal routes for drivers, speeding up deliveries.

• Automated package sorting: Delivery partners can harness Locus’ automated sorting solution to tackle time under the roof issues, resulting in quicker deliveries and reduced driver attrition rates.

• Advanced analytics: Locus’ data analytics solution transforms post-execution data into actionable insights, displayed on dashboards, to continually enhance future deliveries.

• Delivery orchestration: Locus’ third-party delivery solution, ShipFlex, lets retailers track outsourced and captive deliveries on a single dashboard for seamless tracking. Customers can also follow their orders via a unified link, irrespective of delivery mode, boosting the overall experience. Retailers can access a large network of third party carriers, manage contracts, invoices, audit carriers and more all on one platform.

• Customized delivery solution: Locus’ delivery-linked checkout lets retailers display customer-preferred delivery windows on the checkout page, factoring in current capacity to ensure cost-effective, timely deliveries.

Locus has helped brands like DHL, TATA, PVH Corp, T-Force, Nestle, Unilever and many more optimize logistics operations with these solutions which led to positive business outcomes.

Descartes Systems Group

Descartes is a logistics software company headquartered in Canada, offering everything from transportation management to global trade compliance. Descartes allows businesses to consolidate and manage supply chain data. It offers real-time visibility and control. However, according to some users, Descartes’ support experience needs to be better.

SAP

A long-time industry player SAP’s solutions leverage advanced analytics and machine learning to optimize supply chains and drive data-based decisions. Given a large global support network, customers have access to expert assistance whenever the need arises. As per user reviews, SAP’s supply chain solution is quite expensive and patches/upgrades take a lot of time to be deployed.

Acumatica

Acumatica’s cloud-based ERP solution is a customizable, modular platform that enables businesses to tailor the software to their specific requirements. Acumatica’s interface is known to be intuitve and accessible. According to reviews posted by users on top software review platforms, Acumatica’s order management module’s error correction features have room for improvement.

Onfleet

Onfleet’s last-mile delivery solution is another popular solution in the country. Its user-friendly driver app and real-time tracking features allow businesses to keep tabs on deliveries. Onfleet’s route optimization and analytics tools help companies trim delivery times, cut costs, and enhance overall efficiency. Just like any other solution, its users say there is room for improvement in their routing solution and fleet tracking capabilities.

Narvar

Narvar’s logistics software is designed to improve the post-purchase customer experience. Its personalized, branded tracking pages let customers track their orders and stay up-to-date on delivery status. Proactive communication features keep customers engaged and informed. Although it is a capable system, Narvar shares similarities with Descartes when it comes to its customer support, as users say there is much left to be desired.

These are the top tier logistics software companies that can truly optimize your logistic operations to bring value to your organization and your customers in the US. As always, doing thorough research before choosing your solution provider goes a long way in obtaining real-world growth. With Locus, you can start by signing up for a quick demo to get an in-depth understanding of how an ML based dispatch management system can transform your business.

Sources:

https://www.imarcgroup.com/north-america-logistics-market