Locus Identified as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology

Representative Vendor of Gartner Market Guide for Last Mile Delivery Technology

We are thrilled to announce that Locus has been identified as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology Solutions. This is our third consecutive year of being listed as a Representative Vendor in Gartner® Market Guides.

Speaking on the development, Nishith Rastogi, Founder and CEO, Locus said, “Explosive e-commerce growth, high consumer expectations, and surging delivery costs have all necessitated the demand for technology solutions to transform last-mile operations from a cost center to a revenue generator. As a comprehensive, real-world-ready final mile dispatch management software, Locus is uniquely positioned to optimize delivery orchestration and enhance the customer experience across diverse use cases, industries, and geographies. We think, our recognition in the Gartner Market Guide for Last-Mile Technology Solutions validates our efforts in revolutionizing global last-mile logistics.”

Locus was also previously recognized in 2022 Gartner® Hype Cycle™ for Supply Chain Execution Technologies and Hype Cycle for Smart City Technologies and Solutions and as a Representative Vendor in 2021 Gartner® Market Guide for Vehicle Routing and Scheduling and Last-Mile Technologies.

A real-world-ready Dispatch Management Platform for last-mile excellence

According to the Gartner Market Guide, “The aspirations of many organizations to provide an Amazon-like experience combined with the continued evolution of unified commerce operations is driving many organizations to enhance their last-mile capabilities. The main business drivers for which organizations are considering last-mile technology are

  • Customer experience
  • Visibility
  • Cost optimization and operational efficiency
  • Service differentiation
  • Automation
  • Transportation sustainability
  • Change of business models, putting more emphasis on B2C.”

To that end, we think Locus is a real-world-ready dispatch management platform that helps enterprises transform their last-mile logistics operations. It is being implemented by more than 200+ clients across 30+ countries globally to power more than 650 million deliveries.

Locus helps transform logistics that is typically seen as a cost center to a revenue generator through route optimization, live tracking, and efficient resource utilization across multiple fulfillment channels and models. The platform can help make every delivery more efficient than the last, which results in more deliveries per day and fewer miles on the road. The platform also equips the workforce for excellence, enables companies to scale with lower emissions and bring sustainable growth. The five key modules of the platform are Order Management, Dispatch planning, Hybrid Fleet Management, Track and Trace, and the ever-important Insights and Analytics.

We are proud to count Unilever, Nestle, Bukalapak, The Tata Group, and BlueDart as some of our valued customers.

A comprehensive final mile platform

Enterprises, whether they are e-commerce companies, retail brands, 3PLs or home services can gain unparalleled visibility of order fulfillment across channels with the platform. It allows them to scale with new functionalities in no time by onboarding modules as and when they require, drastically reducing the deployment time of new, API-ready solutions on the ground. The platform acts as a single source of truth, with its various solutions constantly communicating with each other. This makes the flow of information, right from planning to execution, seamless for better decision-making.

Decision-making and not just visibility with intuitive user experience are at the core of Locus’ dispatch management platform. The client interface of the platform is designed to help digitize and automate all aspects of the last-mile fulfillment process including the experience that the end consumer receives. From capturing an order to its final delivery and helping manage any returns, the status of every delivery can be optimized and tracked in real time.

Our interface, which is based on our extensive experience with our 200+ implementations, is highly personalized and configurable to meet the diverse use cases and requirements of different industries and geographies.

All of this makes for quick deployment of a platform already rich with global-local customizations for Locus’ clients. One of the most advanced analytics platforms powered by AI and ML allows for intuitive dashboards to meet both operational needs and aid in strategic planning. All hygiene features on alerts and notifications can also be automated to pre-empt delays at any stage of the fulfillment process. 


Gartner, Gartner Hype Cycle Research Methodology

Gartner, “Market Guide for Last-Mile Delivery Technology,” Oscar Sanchez Duran et. al, 13, December 2022

Gartner, “Hype Cycle for Smart City Technologies and Solutions, 2022,” Bettina Tratz-Ryan, Bill Finnerty, 22 July 2022.

Gartner, “Hype Cycle for Supply Chain Execution Technologies, 2022,” Dwight Klappich, 27 June 2022.

Gartner, “Market Guide for Vehicle Routing and Scheduling and Last-Mile Technologies,” Oscar, Sanchez Duran, Bart De Muynck, Carly West, 13 December 2021.

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