In 2021, 44.5 percent of organizations worldwide revealed that they perceive customer experience (CX) as a primary competitive differentiator. – Organizations perceiving CX as a competitive differentiator worldwide 2021, Jan 2022. Modern customers want a delightful experience from businesses. Delivery management, from the first to the last-mile, is key towards providing a lasting customer experience. … Continue reading Why Choose In-house Fleet Over Outsourced Fleet Management for Your Delivery Business