10 Best Shipment Tracking Software in 2025

Accurate shipment tracking has become a financial and operational priority for logistics leaders. McKinsey reports that global supply chains experience disruptions lasting longer than a month every 3.7 years on average, with potential costs reaching 45% of one year’s profits over a decade. In 2024, 15% of shipments in the U.S. were delayed, showing that even advanced markets struggle to maintain delivery reliability. Such disruptions distort demand forecasts, force companies to hold excess inventory, and reduce customer confidence.

Modern shipment tracking software delivers real-time visibility, accurate ETAs, and analytics that pinpoint delays. Companies can manage multiple carriers, automate updates, and resolve issues quickly. Locus takes this further by uniting these features with AI route optimization, logistics orchestration, and automated decision-making for scalable, efficient delivery operations.

The following sections compare the top shipment tracking platforms of 2025, outlining their features, pricing models, and ideal use cases to help you identify the best option for streamlining delivery operations.

Key features to look for in a shipment tracking software

Shipment tracking software is a digital platform that monitors goods in transit, providing real-time updates on location, status, and estimated delivery times. For logistics leaders, it eliminates manual follow-ups, reduces uncertainty, and ensures customers always know where their orders are. The result is fewer missed deliveries, lower costs, and stronger customer trust.

The best shipment tracking platforms combine visibility, automation, and intelligence to improve both customer satisfaction and operational performance. Below are the features that matter most.

• Real-time tracking across carriers

Supply chains often use several road carriers to move goods across regions. Each carrier may provide its own tracking system, which forces logistics teams to switch between multiple portals. Real-time tracking software solves this by consolidating all shipments into one dashboard. Dispatchers can see the exact vehicle location, updated ETAs, and status changes instantly, helping them respond quickly to delays and keep deliveries on schedule.

• Automated notifications and alerts

Delays on the road such as traffic congestion, vehicle breakdowns, or missed stops can quickly disrupt delivery schedules. Automated alerts notify drivers, customers, and operations teams the moment an exception occurs. With everyone informed at the same time, teams can reroute vehicles, adjust schedules, or communicate with customers before the issue escalates.

• Multi-carrier and multi-modal integration

Enterprises often work with several trucking and courier partners at the same time. Without integration, teams must check each carrier’s portal separately to track deliveries. Multi-carrier integration brings all road shipments into a single system, giving dispatchers one view of every vehicle and order. This reduces manual checks, simplifies coordination, and makes it easier to manage large delivery networks efficiently.

• AI-driven optimization

Visibility shows where vehicles are, but it does not solve late deliveries. AI-driven optimization analyzes traffic patterns, delivery density, and driver performance to predict risks and suggest better routes. By reallocating vehicles or adjusting schedules automatically, it helps reduce delays and keeps delivery performance consistent.

• Advanced analytics and reporting

Shipment tracking produces large amounts of data, and advanced analytics convert it into clear dashboards. These dashboards highlight KPIs such as on-time rates, common delay points, and cost per route. With this visibility, logistics teams can identify recurring issues, measure performance, and adjust operations to improve efficiency.

• Scalability for growth and peak seasons

Shipment volumes rise sharply during holidays, sales events, or market expansion. A scalable tracking system handles these spikes without slowing updates or reducing accuracy, so delivery performance stays consistent even at peak demand.

By combining these features shipment tracking evolves from a passive monitoring tool into a driver of efficiency and reliability across the supply chain.

Overview of Top 10 shipment tracking software 

Choosing the right shipment tracking software depends on business size, delivery volume, and operational needs. Some platforms specialize in e-commerce integrations, while others focus on enterprise-scale logistics with AI-driven planning and analytics. Pricing also varies widely, from flexible pay-as-you-go models to custom enterprise subscriptions.

The table below compares the leading options in 2025. 

Feature	Locus	LogiNext Mile	Shippo	AfterShip	ShipERP	Descartes ShipTrack	Sendcloud	Shipwell	TrackingMore	ShipHawk
Real-time tracking	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
AI-driven optimization	✓ (route + predictive)	✓ (route planning)	✗	✓ (AI EDD & predictive ETA)	✗	✗	✗	✓ (AI-driven TMS)	✗	✓ (packing + shipping optimization)
Multi-carrier integration	✓	✓	✓	✓ (1200+ carriers)	✓ (SAP integrations, 250+ carriers)	✓	✓ (160+ carriers)	✓	✓ (1,300+ carriers)	✓
Automated notifications	✓	✓	✓	✓ (email/SMS/branding)	✓	✓	✓ (multi-language)	✓	✓	✓
Analytics & reporting	✓ (advanced dashboards)	✓	✓ (basic)	✓ (advanced analytics in Premium/Enterprise)	✓	✓	✓ (shipping + return analytics)	✓ (real-time analytics, ROI tracking)	✓ (performance reports)	✓ (reporting & analytics)
ERP integration	✗	✗	✗	✗	✓ (deep SAP/ERP focus)	✗	✗	✓ (ERP/WMS/CRM integrations)	✗	✓ (ERP-focused integrations)
Best suited for	Large enterprises (Retail, E-com, 3PL)	Mid-large e-com & retail logistics	SMB e-commerce	Retailers focused on CX & post-purchase	Enterprises running SAP/ERP	Fleet & workforce-heavy logistics providers	E-commerce merchants (scaling)	Freight, LTL, multimodal ops	SMBs & global shippers (API-first)	Enterprises needing WMS + shipping automation
Pricing	Custom enterprise	Custom enterprise	Free, Pay-as-you-go, Pro & Premier	Essentials ($11), Pro ($119), Premium ($239), Enterprise (Custom)	Custom enterprise	Custom	Free, Lite (€26), Growth (€79), Premium (€155), Pro (€679), Enterprise (Custom)	Custom enterprise	Free plan + Basic ($9), Pro ($59), Enterprise (Custom)	Custom enterprise

1. Locus

Locus is a shipment tracking software built for enterprises that manage complex delivery networks. It brings together planning, execution, and tracking into one system, helping businesses improve efficiency, reduce costs, and scale last-mile operations with confidence.

Key Features of Locus

• AI-powered route optimization: Calculates efficient delivery routes using traffic data, delivery priorities, and historical trends.
• Real-time shipment tracking: Provides live updates across regional carrier networks with predictive ETAs.
• Predictive delivery insights: Flags potential delays early and forecasts arrival times for proactive planning.
• Automated notifications: Keeps customers, drivers, and internal teams updated instantly when shipment status changes.
• Multi-carrier integration: Consolidates multiple carrier feeds into a single dashboard.
• Advanced analytics: Dashboards highlight KPIs, route performance, and delivery metrics for better decision-making.
• Scalability: Handles seasonal spikes and high delivery volumes without compromising accuracy.

Locus is ideal for

Enterprises in retail, e-commerce, FMCG, and 3PLs that manage complex, high-volume logistics operations. Organizations looking for centralized visibility across carriers, AI-driven decision-making, and scalable last-mile delivery capacity benefit the most from Locus.

Locus Pricing

Locus uses a flexible, volume-based pricing model. There are no fixed subscription fees; costs depend on the number of shipments processed. Companies can subscribe to individual modules or bundle multiple features into a package, ensuring value at scale.

“We use Locus for real-time tracking of delivery shipments. This provides us transport visibility, helping us manage trucks more closely and proactively detect possible issues. The e-POD solution also saves us significant time, as all delivery data is captured on the platform.”

– Ly Trung Kien, Group Logistics Manager, Nestle

2. LogiNext Mile

LogiNext Mile provides a delivery automation platform with route optimization, order tracking, and field workforce management tools. It is widely adopted by retail logistics and e-commerce teams looking to improve delivery accuracy and visibility across urban zones.

Features of LogiNext Mile:

• Route planning engine: Plans and sequences delivery routes with real-time traffic inputs.
• Live delivery tracking: Provides end-customer visibility and internal fleet monitoring.
• Proof of delivery (POD): Captures digital signatures, photos, and delivery confirmations.
• Field force management: Tracks attendance and performance of delivery agents.
• Customer notification system: Sends SMS/email updates with delivery status in real time.

LogiNext Mile is ideal for:

Mid-sized to large enterprises in e-commerce, retail, and courier services managing dense urban deliveries and direct-to-consumer distribution.

LogiNext Mile pricing:

Available on request. Pricing typically depends on the number of users, volume of deliveries, and geographic spread.

3. Shippo

Shippo is a multi-carrier shipping software built for e-commerce businesses of all sizes. It simplifies label creation, shipment tracking, and returns while giving merchants access to discounted carrier rates. With over 300,000 businesses using its platform, Shippo helps online sellers scale their fulfillment operations without heavy infrastructure.

Features of Shippo:

• Create and print shipping labels with discounted rates from 40+ carriers
• Connect multiple online stores and marketplaces to a single dashboard
• Real-time shipment tracking and automated customer notifications
• Branded tracking emails, packing slips, and return labels
• Reporting and analytics tools for shipment history and performance

Shippo is ideal for:

Small to mid-sized e-commerce businesses, marketplaces, and platforms seeking simple integrations and affordable shipping management.

Shippo pricing:

• Free starter plan includes 30 labels per month. 
• Pay-as-you-go plans start at $0.07 per label after the free limit. 
• Pro plans begin at $17/month.
• Custom Premier plans are available for high-volume shippers with enterprise needs.

4. AfterShip

AfterShip is a post-purchase tracking and customer experience platform that connects to over 1,200 carriers worldwide. It helps retailers improve shipment visibility, automate customer updates, and reduce service inquiries by centralizing the entire tracking and returns process. With AI-powered delivery predictions and branded tracking pages, AfterShip is widely used by e-commerce businesses to strengthen customer engagement after checkout.

Features of AfterShip:

• Integration with 1,200+ carriers for global tracking coverage
• Branded tracking pages with multilingual notifications
• Automated customer updates via email and SMS
• AI-powered predictive delivery dates and exception management
• Analytics dashboards to track delivery performance and customer feedback

AfterShip is ideal for:

Retailers and e-commerce brands that prioritize post-purchase engagement and customer satisfaction with real-time updates.

AfterShip pricing:

Plans start at $11/month for 100 shipments. Pro and Premium tiers ($119–$239/month) support higher volumes and advanced features, while enterprise plans are customized for large-scale retailers.

5. ShipERP

ShipERP is an SAP-integrated multi-carrier shipping software designed to streamline order-to-cash processes and improve supply chain efficiency. By embedding shipping and compliance functions directly within ERP systems, it eliminates the need for separate third-party tools and provides real-time visibility inside the enterprise environment.

Features of ShipERP:

• Multi-carrier rate shopping with direct integration to 250+ carriers
• Automated shipment processing, labels, and proof of delivery within SAP
• Real-time track and trace embedded into ERP delivery documents
• Compliance modules for export documentation, hazardous material shipping, and denied-party screening
• Portals for carriers and suppliers to improve collaboration and visibility

ShipERP is ideal for:

Enterprises running SAP or other ERP systems that want integrated multi-carrier shipping, compliance, and documentation in one platform.

ShipERP pricing:

Pricing is provided on request. ShipERP typically follows a one-time license or custom enterprise model, with costs based on shipping volumes, ERP environment, and implementation complexity.

6. Descartes Systems Group

Descartes offers a comprehensive TMS suite tailored to freight brokers, customs operations, and international logistics providers. Its platform focuses on compliance automation, multimodal visibility, and freight documentation across borders.

Features of Descartes:

• Customs and trade compliance: Automates import/export documentation and regulatory workflows.
• Multimodal shipment visibility: Tracks air, ocean, and ground freight movements in real time.
• Carrier and freight management: Manages spot bookings, capacity, and documentation.
• Audit and freight settlement: Verifies invoices and identifies charge discrepancies.
• Global EDI and messaging: Enables seamless communication with partners and customs agencies.

Descartes is ideal for:

Freight forwarders, customs brokers, and multinational shippers managing cross-border logistics and regulatory complexity.

Descartes pricing:

Pricing is tiered based on selected modules and transaction volume. Custom quotes are available for enterprise-scale deployments.

7. Sendcloud

Sendcloud is a Europe-based shipping platform that connects e-commerce stores with 160+ carriers and 100+ integrations. It helps businesses simplify checkout, automate label creation, track shipments, and manage returns while improving the customer experience.

Features of Sendcloud:

• Extensive multi-carrier access: Connect instantly with over 160 domestic and international carriers.
• Flexible checkout options: Offer service point pickers, delivery windows, and dynamic rates at checkout.
• Real-time shipment tracking: Send updates via email, SMS, and WhatsApp in multiple languages.
• Branded returns management: Provide a custom return portal, pre-printed labels, and return analytics.
• Detailed shipping intelligence: Access insights on carrier performance, delivery times, and overall costs.
• Automation and order handling: Use shipping rules, batch label creation, and packing workflows.

Sendcloud is ideal for:

Small to mid-sized online retailers, marketplaces, and 3PLs in Europe that need simplified multi-carrier shipping, returns, and tracking on one platform.

Sendcloud pricing:

Free plan available for up to 30 labels per month. Paid plans range from €26/month (Lite) to €679/month (Pro), with enterprise-level pricing for high-volume and custom integrations.

8. Shipwell

Shipwell provides an AI-powered Transportation Management System (TMS) that simplifies freight operations, from load planning to settlement. It combines multimodal visibility, automation, and predictive intelligence to reduce costs and improve supply chain agility. Recognized in Gartner’s 2025 Magic Quadrant, Shipwell serves shippers looking for a scalable and user-friendly logistics platform.

Features of Shipwell:

• AI-driven load optimization: Consolidates shipments for cost savings and efficiency.
• Dynamic pricing intelligence: Compares contract and spot rates with real-time benchmarks.
• End-to-end visibility tools: Provides predictive ETAs, shipment tracking, and exception alerts.
• Automated settlement process: Streamlines freight audit, invoicing, and reconciliation.
• RFP automation capabilities: Simplifies bid management and carrier negotiations.
• Dock scheduling module: Coordinates time slots to reduce delays and improve throughput.
• Integrated ERP connectivity: Connects seamlessly with ERP, WMS, and CRM systems.

Shipwell is ideal for:

Enterprises in retail, manufacturing, food & beverage, and 3PLs that need a scalable TMS with predictive intelligence, multimodal support, and strong automation for reducing manual work.

Shipwell pricing:

Custom pricing based on shipment volume, features, and integration needs. Businesses can request a tailored demo and consultation for detailed cost structure.

9. TrackingMore

TrackingMore is a multi-carrier shipment tracking API platform established in 2014, now trusted by over 10,000 global brands. It consolidates shipment data from 1,300+ carriers across 135 countries, helping businesses improve visibility, reduce WISMO inquiries, and deliver stronger post-purchase experiences.

Features of TrackingMore:

• Extensive carrier network: Integrates with 1,300+ carriers and airlines for global coverage.
• Unified tracking statuses: Standardizes updates into 8 core statuses and 28 sub-statuses for clarity.
• Branded tracking pages: Customizable pages to improve transparency and customer engagement.
• Tracking API and webhook: Enterprise-grade API with up to 100 QPS rate limits and SDKs in 7 languages.
• Shipment analytics tools: Provides carrier performance reports and customer engagement insights.
• Automated notifications system: Sends proactive email/SMS alerts at critical delivery milestones.
  

TrackingMore is ideal for:

E-commerce brands, marketplaces, logistics providers, and 3PLs seeking a reliable, scalable tracking API to centralize parcel visibility and reduce support workload.

TrackingMore pricing:

• Free plan: 50 credits/month with core features.
• Basic: $9/month with 2,400 credits annually.
• Pro: $59/month with 24,000 credits annually.
• Enterprise: Custom pricing with 100,000+ credits and dedicated support.

10. ShipHawk

ShipHawk is a fulfillment and shipping software platform that combines warehouse management (WMS) and transportation management (TMS) capabilities into a single system. Designed for scaling companies, it automates order processing, packing, and shipping to help businesses operate with the same efficiency as enterprise retailers.

Features of ShipHawk:

• Warehouse management tools: Receive, putaway, cross-dock, and cycle counting with directed workflows.
• Advanced shipping engine: Automates parcel, LTL, and FTL shipping with optimized carrier selection.
• Smart packing automation: Recommends the most cost-efficient carton, box, or pallet for each shipment.
• In-cart rating and rules: Configurable controls to influence shipping charges and reduce under-charging.
• Audit and reconciliation: Freight and parcel audit to monitor carrier charges against invoices.
• API and ERP integrations: Connects with systems like NetSuite, Acumatica, SAP, Microsoft Dynamics, and Sage.

ShipHawk is ideal for:

Growing retailers, distributors, and e-commerce companies that require scalable fulfillment and automated shipping processes without adding significant headcount.

ShipHawk pricing:

Custom pricing based on the scope of fulfillment and shipping needs. Interested businesses must contact the sales team for tailored quotes.

How to Choose Based on Business Size, Industry, or Objectives

The right shipment tracking software depends on your company’s scale, delivery complexity, and long-term logistics strategy. Choosing carefully matters. McKinsey reports that supply chain disruptions can erase up to 45% of one year’s profits over a decade, underscoring the need for systems built to match business size.

• Small and Mid-Sized Businesses (SMBs):
  Pick lightweight platforms with flexible pricing. Multi-carrier dashboards and automated updates reduce manual work and keep deliveries on track.
• E-Commerce Retailers:
  Use tools with branded tracking, automated notifications, and return management to improve post-purchase visibility and reduce WISMO calls.
• Large Enterprises in Retail, FMCG, and 3PL:
  Adopt systems that combine real-time visibility, AI-driven route optimization, predictive insights, and advanced analytics to manage complex delivery networks efficiently.
• Cross-Border and Multimodal Operators:
  Choose platforms with multimodal visibility, ERP/EDI integrations, and compliance features to unify shipments across geographies and transport types.

By aligning shipment tracking capabilities with business needs, companies improve efficiency, control costs, and prepare for platforms that integrate planning, execution, and real-time logistics visibility.

Drive faster deliveries and higher customer satisfaction with Locus

Businesses using modern shipment tracking platforms are seeing measurable results such as fewer delays, lower costs, and happier customers. Locus takes this further with its AI-powered logistics orchestration. By predicting risks early, optimizing routes in real time, and providing clear performance insights, it helps enterprises cut transit times, control costs, and scale confidently during peak seasons.

For companies that want more than just shipment visibility, Locus delivers a smarter, faster, and more reliable way to manage logistics.

Book a demo today and experience how Locus turns shipment tracking into a driver of growth and customer loyalty.