8 Best E-Commerce Delivery Management Software in 2025

Choosing eCommerce delivery management software is important. It determines how quickly orders move, how reliably they arrive, and how efficiently your logistics team works.

With dozens of tools claiming automation and visibility, the real challenge is finding one that improves delivery speed and cost without adding complexity.

This article lists the 8 best eCommerce delivery management software platforms in 2025, comparing how they handle dispatch, tracking, and reporting. It helps you identify which solution fits your delivery network and operational priorities.

Key Features to Look for in an E-Commerce Delivery Management Software

The best eCommerce delivery management software combines automation, route intelligence, live visibility, system integration, returns handling, and analytics. These features keep your delivery management connected and efficient.

1. Centralized Order Management

Your platform should sync orders from all sales channels (like website, marketplaces, and stores) into one dashboard. Centralization reduces manual errors, helps teams plan dispatches faster, and keeps order flow consistent.

2. Automated Dispatch and Route Optimization

AI-powered systems automatically assign deliveries to the right driver and plan the fastest routes. This saves fuel, lowers costs, and helps maintain on-time deliveries, even during peak demand.

3. Real-Time Tracking and Customer Updates

Real-time tracking gives teams control over active deliveries and keeps customers informed. Accurate ETAs and proactive alerts build reliability and reduce support tickets.

4. Returns and Reverse Logistics

Returns are part of eCommerce. A strong system should manage forward and reverse deliveries in one workflow, helping you recover value faster and restock with less effort.
Read more: Best Reverse Logistics Companies

5. Integration with eCommerce and ERP Systems

Your software must integrate with major eCommerce, ERP, and warehouse platforms to keep data consistent. This ensures stock levels, delivery status, and customer updates stay aligned in real time.

6. Performance Analytics and Scalability

Analytics show how well your deliveries perform and where improvements are needed. Scalable analytics support multi-region operations, letting you expand without losing control.

Top 8 Best E-Commerce Delivery Management Software – Overview

Choosing delivery software isn’t just about features. You need faster fulfilment, accurate tracking, and lower delivery costs.

The tools below help retailers, logistics teams, and 3PLs manage large order volumes efficiently. 

Platform	Best For	Pricing Range	Key Strength
Locus	Enterprise retail, 3PLs	Custom	AI-driven delivery automation
FarEye	E-commerce, last-mile	Custom	Predictive tracking, returns
Onfleet	Retail, food delivery	From $599/mo	Real-time tracking, engagement
ShipStation	Small eCommerce	$9.99–$159/mo	Multi-carrier shipping
Track-POD	Retail, courier	From $49/driver/mo	ePOD, live tracking
MobiWork	E-commerce teams	$20–$60/user/mo	Dispatch, scheduling, billing
Upper Route Planner	Global logistics	Custom	Multi-mode freight solutions
Descartes	Freight, compliance	Custom	Trade automation, visibility

Top 8 Best eCommerce Delivery Management Software – Detailed Comparison

Below is a closer look at each platform, including its ideal users, key features, and pricing details, to help you find the one that fits your business best.

1. Locus

Locus is an AI-powered e-commerce delivery system designed for enterprises managing high-density deliveries across complex geographies. It combines real-time orchestration with automated dispatch, predictive insights, and multi-modal delivery optimization, built to support both middle-mile and last-mile workflows at scale.

Features of Locus

• Auto-dispatch engine: Allocates deliveries using configurable business logic and fleet capacity.
  
  
• Real-time Control Tower: Monitors active shipments with dynamic alerts for exceptions and delays.
  
  
• Dynamic route optimization: Adjusts based on delivery priorities, traffic, and SLA constraints.
  
  
• Smart rider reassignment: Reallocates tasks in response to failed deliveries or last-minute changes.
• Returns and reverse logistics: Automates failed delivery handling and reattempt scheduling.
• ERP/WMS integration: Connects with SAP, Oracle, and legacy systems using robust APIs.
• Carbon tracking and emissions reporting: Measures CO₂ per route for ESG and compliance reporting.

Suggested read: How Supply Chains can Reduce Carbon Footprint with Logistics Planning Software

Locus is best for

Retail chains, FMCG manufacturers, 3PL providers, and e-commerce businesses operating across regions with high delivery density and fragmented logistics infrastructure.

To explore how Locus optimizes last-mile operations for retail and e-commerce businesses, read the article on its dispatch management enhancements for last-mile logistics, featured by ManufacturingToday.

Locus pricing

Pricing is based on delivery volume, regional coverage, and system integrations.
Book a personalized demo to get a tailored quote.

2. FarEye

FarEye specializes in e-commerce delivery, offering a platform designed to improve delivery accuracy and enhance the returns experience. The solution integrates predictive tracking, dynamic rescheduling, and advanced customer engagement tools, all of which streamlines third party logistics for businesses.

FarEye’s Key Features:

• Real-Time Tracking: Provides visibility into the entire delivery process, helping optimize operations and reduce delays.
• Predictive Delivery Optimization: Uses AI to predict and adjust delivery routes for faster and more accurate deliveries.
• Dynamic Rescheduling: Automatically adjusts delivery schedules to accommodate changes, ensuring timely returns management.
• Enhanced Customer Engagement: Tools to improve communication and satisfaction during the returns process.

FarEye Is Ideal for

• E-commerce and Retailers: Businesses aiming to enhance last-mile delivery efficiency and improve the returns experience for customers.
• Large Enterprises: Companies seeking scalable solutions for managing complex, high-volume returns processes.

FarEye’s Pricing

FarEye offers a subscription-based pricing model, with costs tailored to business needs, including factors like return volumes and required features.

3. Onfleet

Onfleet provides an intuitive e-commerce delivery software designed to simplify operations and improve delivery efficiency. The platform uses AI-driven solutions for route optimization, real-time tracking, and enhanced customer communication, enabling businesses to deliver superior experiences and increase operational efficiency.

Onfleet’s Key Features

• Route Optimization: AI-powered real-time route planning ensures the fastest and most efficient deliveries while minimizing delays and reducing fuel costs.
• Real-Time Tracking & Visibility: Provides live tracking, accurate ETAs, and transparent updates for both drivers and customers, improving delivery transparency.
• Proof of Delivery: Enables drivers to capture photos, signatures, and other delivery information, ensuring accountability and enhancing customer trust.
• Customer Engagement: Automated SMS notifications, real-time updates, and feedback collection tools help enhance the customer experience and build loyalty.

Onfleet Is Ideal for

• E-commerce & Retail: Companies looking to optimize their delivery operations and improve customer satisfaction through streamlined last-mile logistics.
• Food & Beverage: Businesses in the food industry require fast, accurate, and efficient delivery solutions for perishable goods.

Onfleet’s Pricing

Onfleet follows a subscription-based pricing model, with different tiers depending on the size of the business and the volume of deliveries. Pricing starts at $599/month for smaller teams and increases based on additional features and tasks.

4. ShipStation

ShipStation helps small and mid-sized e-commerce businesses manage shipping efficiently through automation and multi-carrier integration. It’s designed for quick setup, straightforward operations, and better visibility across fulfilment workflows.

ShipStation’s Key Features

• Integrates with 40+ carriers for rate comparison and label creation
• Automates order import and tracking updates
• Syncs with major eCommerce platforms like Shopify, WooCommerce, and Amazon
• Offers built-in reports for shipment speed and accuracy

ShipStation Is Ideal For

Small to medium-sized eCommerce retailers and fulfilment centres looking for simple, affordable shipping management without complex logistics tools.

ShipStation’s Pricing

$9.99–$159/month based on shipment volume, with a 30-day free trial.

5. Track-POD

Track-POD is a cloud-based e-commerce delivery management tool that helps teams plan routes, assign deliveries, and capture proof of delivery in one platform. Its web dashboard and mobile app give real-time visibility into routes and driver activity, helping businesses stay paperless and efficient

Track-POD’s Key Features

• Automated route planning and dispatch assignment
• Real-time tracking with live driver updates
• Electronic proof of delivery (signatures, photos, timestamps)
• Customer notifications with branded tracking links and ETAs
• Offline-ready mobile driver app with barcode scanning
• Analytics dashboard for route performance and delivery feedback

Track-POD Is Ideal For

Small and mid-sized eCommerce, retail, courier, and food delivery businesses looking for a simple, paperless dispatch and proof-of-delivery system.

Track-POD’s Pricing

Track-POD’s pricing starts at $49 per driver per month, billed annually. Higher tiers add route optimization, analytics, and customization options. Free trials and demos are available on its website.

6. MobiWork

MobiWork is a mobile-first, cloud-based field and e-commerce delivery management platform used in 50+ countries. It supports last-mile logistics, work order management, and route optimization, making it suitable for eCommerce businesses that coordinate deliveries, field operations, and customer service in one system.

MobiWork’s Key Features

• Unified scheduling, dispatching, and route optimization for delivery teams
• Electronic proof of delivery with photos, signatures, and timestamps
• Inventory and asset tracking for eCommerce and warehouse operations
• Customer communication via SMS and VoIP for real-time updates
• Analytics dashboards for delivery performance, billing, and time tracking
• Integrations with ERP, CRM, and accounting tools like QuickBooks, Shopify, and Sage

MobiWork Is Ideal For

E-commerce and retail businesses managing in-house or outsourced delivery teams, with a need for combined logistics, scheduling, and billing management in one platform.

MobiWork’s Pricing

• Starter – $20/user/month: Core features for small teams, including customers, quotes, work orders, scheduling, dispatch, invoicing, and QuickBooks Online/Sage One integration. Suitable for up to 5 users.
• Advanced – $40/user/month: Adds service contracts, recurring invoices, advanced dispatching, catalogs, job costing, and CRM/SSO integrations. Designed for growing businesses with up to 15 users.
• Premier – $60/user/month: Full suite with inventory, offline mode, route planning and optimization, telematics, ERP/finance integrations, HR/payroll, and e-commerce connectors. Unlimited users supported.

7. Upper Route Planner

Upper Logistics, Inc. is a globally trusted e-commerce software headquartered in Miami, Florida. The company provides optimized and reliable supply chain solutions through its in-house technology systems, supporting clients across multiple industries.

Features of Upper Logistics

• Air Freight: Fast transit for long-distance shipments with competitive rates.
• Ocean Freight: FCL and LCL consolidation with flexible scheduling and global coverage.
• Third-Party Logistics: End-to-end logistics solutions tailored to client needs.
• Trucking: Domestic inland freight services for last-mile and middle-mile requirements.
• Warehouse and Storage: Customised warehousing and distribution services with specialised facilities.

Upper Logistics Is Ideal For

Businesses needing reliable multimodal transportation, including manufacturers, retailers, and import/export companies seeking global distribution capabilities with personalised service.

Upper Logistics Pricing

Pricing is available on request. Costs typically depend on shipment size, transport mode, and geographic coverage.

8. Descartes

Descartes offers a comprehensive e-commerce software tailored to freight brokers, customs operations, and international logistics providers. Its platform focuses on compliance automation, multimodal visibility, and freight documentation across borders.

Features of Descartes

• Customs and trade compliance: Automates import/export documentation and regulatory workflows.
• Multimodal shipment visibility: Tracks air, ocean, and ground freight movements in real time.
• Carrier and freight management: Manages spot bookings, capacity, and documentation.
• Audit and freight settlement: Verifies invoices and identifies charge discrepancies.
• Global EDI and messaging: Enables seamless communication with partners and customs agencies.

Descartes Is ideal for

Freight forwarders, customs brokers, and multinational shippers managing cross-border logistics and regulatory complexity.

Descartes pricing

Pricing is tiered based on selected modules and transaction volume. Custom quotes are available for enterprise-scale deployments.

Why Choose Locus for E-Commerce Delivery Management

After comparing the top platforms, the key advantage lies in scalability and intelligence. Locus combines dispatching, tracking, and analytics in one AI-driven system built for enterprise logistics.

Here’s what makes it stand out:

• Unified platform: Plan, route, track, and report from a single interface.
• Automated dispatching: Assigns the right driver and route for consistent on-time delivery.
• Real-time visibility: Tracks every order and route with live status updates.
• Data-driven optimization: Uses operational insights to reduce costs and improve SLA performance.
• Scalable framework: Expands smoothly across fleets, locations, and delivery volumes.

Locus gives logistics and eCommerce teams the control they need to deliver faster, smarter, and at scale.

Ready to see how it fits your operations? Book a demo and experience how Locus can streamline your deliveries end-to-end.