10 Best routing and dispatching software solutions in 2025

Courier software is a digital platform that helps enterprises plan, dispatch, and track deliveries with precision. Unlike spreadsheets or manual systems, these solutions automate routing, improve visibility, and adapt to rising delivery volumes.

When courier management is inefficient, businesses face delayed orders, rising fuel costs, and frustrated customers. In fact, the final leg of delivery, known as the “last mile”, now accounts for approximately 53% of total B2C shipping costs, making inefficiency here incredibly costly.

Some brands have lost customer trust due to repeated missed deliveries, while industry leaders like Amazon solidified loyalty by investing in advanced delivery technology and real-time visibility systems.

This blog profiles the top courier software providers of 2025 and demonstrates how Locus delivers enterprise-grade automation, dispatch efficiency, and scalable visibility to solve these challenges.

Key Features to Look for in Best Courier Software

Enterprises evaluating courier software should focus on automated dispatch optimization, real-time visibility, advanced route planning, customer communication tools, and analytics dashboards. Each of these capabilities solves a critical operational problem and directly impacts cost, speed, and customer satisfaction.

Automated Dispatch Optimization

Manual dispatching often leads to uneven workloads, higher empty miles, and missed delivery windows. Automated dispatch optimization allocates tasks to drivers based on location, vehicle capacity, and time windows. This reduces fuel consumption, lowers SLA breaches, and maximizes route efficiency at scale.

Real-Time Visibility

Without real-time visibility, dispatchers react late to disruptions such as traffic congestion or failed deliveries. Live tracking provides accurate ETAs, proactive alerts, and control over delivery exceptions. This helps companies maintain customer trust while improving operational agility.

Advanced Route Planning

Static route planning ignores variables like traffic, capacity, and customer preferences. Advanced route planning dynamically recalculates routes, enabling strategic route planning across fleets. Businesses save fuel, reduce overtime, and deliver on promised time slots more consistently.

Customer Communication Tools

Poor communication during delivery creates uncertainty and dissatisfaction. Integrated communication tools send customers automated updates on order status, delays, or rescheduling options. This results in fewer missed deliveries and higher net promoter scores.

Analytics Dashboards

Decisions based on guesswork often waste resources. Analytics dashboards track KPIs such as delivery times, cost per mile, and route efficiency. Actionable insights guide fleet adjustments, helping logistics leaders improve margins and benchmark performance.

Top 10 Best Courier Software Solutions – Overview

Enterprises comparing courier software often evaluate platforms based on Best For, Key Features, Pros, and Cons. The table below provides a side-by-side overview of the leading providers in 2025.

Software	Best For	Key Features	Pros	Cons
Locus	Large enterprises (Retail, FMCG, 3PLs)	AI-powered dispatch, dynamic routing, real-time visibility, predictive alerts, retail-specific execution	Scalable for global operations, strong analytics, robust automation	Custom pricing, enterprise-focused
OptimoRoute	SMBs in retail, healthcare, field services	Automated route planning, live tracking, Proof of Delivery (POD), analytics	Easy to use, affordable pricing, industry-specific support	Limited for larger enterprises
Route4Me	Logistics, parcel delivery, courier services	Route optimization, real-time tracking, POD, customer notifications	Flexible UI, supports large fleets, easy to integrate	Advanced features require higher-tier plans
Onfleet	E-commerce, food & beverage, last-mile	Route optimization, real-time tracking, customer engagement tools	Excellent user experience, reliable tracking	Higher pricing tiers, less suited for small businesses
Tookan	SMBs in food, grocery, courier services	Multi-stop route optimization, real-time tracking, task-based pricing	Affordable, flexible white-label options	Limited analytics and reporting
RouteManager (Workwave)	SMBs, mid-market delivery teams	Route planning, mobile app, live tracking, reporting & analytics	Affordable for smaller fleets, easy setup	Not ideal for larger, complex fleets
Routific	Businesses with sustainability goals	AI-driven route optimization, real-time tracking, customer notifications, eco-friendly features	Simple setup, sustainability features, cost-effective	Fewer enterprise-level integrations
FarEye	Large enterprises, e-commerce & retail	Predictive analytics, dynamic rescheduling, real-time tracking	Scalable for high-volume operations, strong customer engagement tools	High cost, complex implementation
OnTime 360	Courier, freight, distribution businesses	Route optimization, GPS tracking, customer portal, price & billing management	Scalable, flexible pricing plans, powerful integrations	Limited advanced features for very large businesses
Dispatch Science	Last-mile logistics, courier & delivery companies	AI-powered route optimization, real-time updates, analytics toolkit, customer portal	Strong automation, data-driven insights, seamless integrations	High cost for small businesses, enterprise-focused

Top 10 Best Courier Software Solutions – Detailed Comparison

Each courier software offers distinct features suited to different operational needs. Below is a breakdown of key solutions, focusing on their strengths and how they cater to specific business requirements.

1. Locus

Locus is a leading AI-powered platform that offers comprehensive automation to optimize direct store delivery operations. By combining end-to-end visibility with real-time decision-making, Locus helps businesses reduce empty miles, meet strict delivery windows, and improve coordination between suppliers and retailers. 

The platform streamlines dispatch allocation, dynamic routing, and store-level execution, enabling enterprises to cut operating costs and deliver consistent, reliable service across complex DSD networks.

Locus’s Key Features:

∙ Auto-Dispatch With Configurable Logic

Traditional allocation systems often assign loads inefficiently, leading to missed delivery priorities. Locus applies business rules, vehicle capacity, and delivery urgency in one engine, reducing planning time and improving on-time performance across the fleet.

∙ Dynamic Routing That Adapts In Real Time

Most tools create static routes. Locus recalculates when traffic, weather, or demand shifts, reducing empty miles by 10-15% and lowering fuel spend.

∙ Control Tower With Predictive Alerts

Instead of just tracking shipments, the Control Tower highlights risks before they escalate. Dispatchers can act early to prevent SLA penalties and maintain store commitments.

∙ Retail-Specific On-Ground Visibility

Locus provides live driver location and delivery confirmation designed for store-level execution. Retail managers get immediate updates, strengthening collaboration and accountability.

∙ Analytics Tied To ROI

Beyond standard reporting, Locus connects metrics like cost per route and delivery reliability directly to financial outcomes. Leadership gains clear visibility into efficiency gains and cost savings.

Locus is Ideal for:

• Large Enterprises: Locus is tailored for businesses in industries like retail, FMCG, e-commerce, and 3PLs that manage high volumes of returns and require scalable solutions to handle complex logistics operations.
• Global Supply Chain Operators: Companies involved in cross-border logistics will benefit from Locus’ capability to manage international returns while maintaining operational efficiency and consistency.

Locus’s Pricing:

Locus offers a custom pricing model based on the size of the business and specific operational needs. Pricing is determined by factors such as return volumes, the complexity of integrations, and the scope of desired features. Businesses interested in a detailed pricing structure can contact Locus to schedule a demo and discuss their requirements.

2. OptimoRoute

OptimoRoute provides automated route planning and scheduling software designed for delivery and field service businesses. Its platform helps companies serve more customers, reduce driving time, and improve operational efficiency with AI-powered planning.

Features of OptimoRoute:

• Automated Route Planning: Imports orders in bulk and generates efficient multi-driver routes.
• Live Tracking & ETA: Provides real-time driver location and accurate customer ETAs.
• Proof of Delivery (POD): Captures digital signatures, photos, and confirmation forms.
• Analytics & Reporting: Tracks driver performance, order completion, and service quality.
• Industry-Specific Support: Optimised for sectors like retail distribution, healthcare, field services, and food delivery.

OptimoRoute Is Ideal For:

Small to mid-sized businesses and enterprises in delivery, retail distribution, healthcare, logistics, and field service operations looking to scale operations efficiently.

OptimoRoute Pricing:

• Lite Plan: $35.10 per driver/month (billed annually)
• Pro Plan: $44.10 per driver/month (billed annually)
• Custom Plan: Available on request; includes advanced features, consulting, and enterprise support.

3. Route4Me

Route4Me is an AI-powered fleet routing software designed to help businesses simplify last-mile delivery. With over 3 billion miles optimized and 750M destinations covered, Route4Me provides advanced solutions for route planning, fleet management, and delivery tracking, enabling companies to increase efficiency and reduce costs.

Route4Me’s Key Features:

• Route Optimization: Automate route planning to optimize for efficiency, reduce fuel costs, and improve delivery times.
• Real-Time Tracking: Offers live tracking, real-time updates, and visibility into delivery progress for both drivers and customers.
• Proof of Delivery: Capture signatures, photos, and other delivery information through the mobile app, ensuring accurate deliveries and improving accountability.
• Customer Experience Tools: Provides customer notifications, tracking links, and real-time ETA updates, improving satisfaction and reducing customer inquiries.

Route4Me Is Ideal for:

• Logistics & Delivery Companies: Businesses in logistics, parcel delivery, and courier services looking to optimize routes and improve operational efficiency.
• E-commerce & Retail: Companies needing efficient, cost-effective solutions for managing multiple deliveries and enhancing the customer experience.

Route4Me’s Pricing:

Route4Me offers flexible pricing plans starting at $60 per vehicle per month. Pricing varies depending on the business size and the features required, with higher-tier plans for larger fleets and more advanced features.

4. Onfleet

Onfleet provides an intuitive last-mile delivery software designed to simplify operations and improve delivery efficiency. The platform uses AI-driven solutions for route optimization, real-time tracking, and enhanced customer communication, enabling businesses to deliver superior experiences and increase operational efficiency.

Onfleet’s Key Features:

• Route Optimization: AI-powered real-time route planning ensures the fastest and most efficient deliveries while minimizing delays and reducing fuel costs.
• Real-Time Tracking & Visibility: Provides live tracking, accurate ETAs, and transparent updates for both drivers and customers, improving delivery transparency.
• Proof of Delivery: Enables drivers to capture photos, signatures, and other delivery information, ensuring accountability and enhancing customer trust.
• Customer Engagement: Automated SMS notifications, real-time updates, and feedback collection tools help enhance the customer experience and build loyalty.

Onfleet is Ideal for:

• E-commerce & Retail: Companies looking to optimize their delivery operations and improve customer satisfaction through streamlined last-mile logistics.
• Food & Beverage: Businesses in the food industry require fast, accurate, and efficient delivery solutions for perishable goods.

Onfleet’s Pricing:

Onfleet follows a subscription-based pricing model, with different tiers depending on the size of the business and the volume of deliveries. Pricing starts at $599/month for smaller teams and increases based on additional features and tasks.

5. Tookan

Tookan (by Jungleworks) is a delivery management platform with route optimization, dispatch, and real-time tracking for on-demand and scheduled deliveries. It targets businesses that want a configurable, white-label stack with add-ons and integrations.

Features of Tookan: 

• Route Optimization & Auto-Allocation: Plan multi-stop routes and auto-assign tasks based on capacity and proximity.
• Real-Time Tracking & ETAs: Live driver locations, tracking links, and customer notifications.
• Proof of Delivery: Photos, signatures, barcodes; configurable forms.
• Extensions & Integrations: APIs plus marketplaces for payments, SMS/WhatsApp, POS/e-commerce.
• Admin & Agent Apps: Dispatcher dashboard; Android/iOS driver app with offline sync and geofencing.

Tookan Is Ideal For:

SMBs and mid-market teams running last-mile use cases (food, grocery, courier, pickup & delivery) that need quick deployment, white-label options, and task-based pricing.

Tookan Pricing:

Tookan’s pricing starts at $99 per month for 1,000 tasks and scales with usage, with higher-tier plans (Growth and Standard) offering larger task volumes at reduced per-task costs, while enterprise and lifetime packages are available on request.

6. RouteManager (Workwave)

RouteManager is WorkWave’s routing and dispatch platform for delivery and field-service operations, combining automated route planning, live tracking, customer notifications, and reporting in a single system.

Features of RouteManager:

• Route Planning & Dispatch: Build optimized multi-stop routes and assign drivers quickly.
• Mobile App & Live Tracking: Driver apps with GPS visibility and real-time progress.
• Customer Notifications: Email/SMS updates with ETAs to reduce failed deliveries.
• Reporting & Analytics: KPIs and dashboards for performance and capacity planning.
• API & Simulations: Connect to existing systems and test scenarios before go-live.

RouteManager Is Ideal For:

SMBs and mid-market teams in courier, distribution, food & beverage, white-glove, and field service seeking fast setup and a straightforward routing stack.

RouteManager Pricing:

Pricing for RouteManager starts as low as $54 per vehicle per month (minimum four vehicles), with RouteManager360 bundling additional capabilities like enhanced driver app features and customer notifications, and custom packages available through sales.

7. Routific

Routific is a route optimization platform designed for delivery businesses aiming to reduce costs, fuel consumption, and environmental impact. It’s tailored for companies seeking to save time, optimize delivery routes, and reduce their carbon footprint, making it ideal for businesses with sustainability goals.

Features of Routific

• Route Optimization: Leverages AI algorithms to create optimized routes that reduce overlap and driving time, improving efficiency and lowering costs.
• Mobile App & Live Tracking: Driver app with real-time GPS tracking and delivery progress updates.
• Customer Notifications: Automated SMS/email delivery updates and ETA tracking for customers.
• Proof of Delivery: Drivers collect signatures and photos upon delivery to reduce disputes and ensure clear delivery records.
• API Integrations: Flexible APIs to integrate with e-commerce platforms like Shopify, WooCommerce, and others, automating workflows.

Routific Is Ideal For

Small to mid-sized businesses looking for an affordable, easy-to-use platform to optimize delivery routes and reduce environmental impact. Routific is great for companies with a focus on sustainability, such as those in retail, food and beverage, and distribution.

Routific Pricing

Routific follows a pay-as-you-go pricing model, with the first 1,000 orders priced at $150/month. Additional orders are charged at $0.15 per order. Routific also offers a free trial to help businesses assess the platform’s value. Custom enterprise pricing available upon request.

8. FarEye

FarEye specializes in last-mile delivery optimization, offering a platform designed to improve delivery accuracy and enhance the returns experience. The solution integrates predictive tracking, dynamic rescheduling, and advanced customer engagement tools, all of which streamline reverse logistics processes for businesses.

FarEye’s Key Features:

• Real-Time Tracking: Provides visibility into the entire delivery process, helping optimize operations and reduce delays.
• Predictive Delivery Optimization: Uses AI to predict and adjust delivery routes for faster and more accurate deliveries.
• Dynamic Rescheduling: Automatically adjusts delivery schedules to accommodate changes, ensuring timely returns management.
• Enhanced Customer Engagement: Tools to improve communication and satisfaction during the returns process.

FarEye is Ideal for:

• E-commerce and Retailers: Businesses aiming to enhance last-mile delivery efficiency and improve the returns experience for customers.
• Large Enterprises: Companies seeking scalable solutions for managing complex, high-volume returns processes.

FarEye’s Pricing:

FarEye offers a subscription-based pricing model, with costs tailored to business needs, including factors like return volumes and required features.

9. OnTime 360

OnTime 360 is a comprehensive courier and last-mile delivery management software solution designed to meet the needs of businesses of all sizes. It offers tools for route optimization, dispatching, mobile tracking, customer management, and more, providing an all-in-one platform to streamline operations, save time, and reduce costs.

Features of OnTime 360:

• Route Optimization & Dispatch: Advanced route planning and dispatch capabilities to optimize deliveries and maximize efficiency.
• Mobile App & GPS Tracking: Real-time tracking and route updates with robust mobile app support for drivers, available on iOS and Android.
• Customer Web Portal: Enables customers to track orders, access history, and manage their deliveries online.
• Price & Billing Management: Comprehensive tools for generating invoices, managing payments, and applying custom pricing configurations.
• API Integrations: Seamless integration with accounting and e-commerce platforms like QuickBooks, FreshBooks, and Xero for smooth workflows.

OnTime 360 Is Ideal For:

Businesses of all sizes in courier, freight, distribution, and field service operations that require a powerful, scalable, and user-friendly solution for delivery management. OnTime 360 is well-suited for companies looking to improve operational efficiency and enhance customer satisfaction.

OnTime 360 Pricing:

OnTime offers flexible subscription plans:

• Start Plan: $99/month for up to 250 shipments.
• Grow Plan: $249/month for up to 700 shipments.
• Scale Plan: $499/month for up to 1,600 shipments, with options for higher volumes.

Custom plans are available for high-volume businesses with specialized needs.

10. Dispatch Science

Dispatch Science is an advanced, AI-powered route optimization software designed to streamline last-mile delivery operations. It helps businesses reduce costs, increase delivery speed, and improve fleet efficiency by using intelligent algorithms for real-time optimization. The platform is cloud-native, offering seamless integrations and automated workflows to elevate customer satisfaction and operational performance.

Features of Dispatch Science:

• Route Optimization: Advanced AI-driven algorithms to optimize delivery routes, reduce fuel costs, and increase daily deliveries.
• Mobile App & GPS Tracking: Real-time updates and communication with drivers, including GPS tracking and route adjustments.
• Customer Web Portal: Self-service portal for customers to track orders, manage deliveries, and receive notifications.
• Automated Dispatch: Smart assignment of orders to drivers based on service level, vehicle type, and location.
• Analytics Toolkit: Data-driven insights and performance tracking to improve decision-making and operational efficiency.

Dispatch Science Is Ideal For:

Businesses in last-mile logistics, including courier, delivery, and field service companies, looking to optimize routes, automate workflows, and enhance customer experience with intelligent technology.

Dispatch Science Pricing:

• Starter: From $675/month (+$27 per driver)
• Growth: From $1,900/month (+$27 per driver)
• Enterprise: From $4,900/month (+$27 per driver)
  Custom pricing and promotional offers are available for high-volume businesses or those with specific needs.

Transform Your Delivery Operations for Greater Efficiency and Cost Savings

By adopting Locus, businesses can dramatically improve their logistics operations, achieving measurable results in cost savings, efficiency, and customer satisfaction. Through AI-powered automated dispatch optimization, dynamic routing, and real-time visibility, enterprises can reduce fuel costs, lower empty miles, and consistently meet delivery windows. These improvements directly contribute to streamlined workflows and enhanced coordination between retailers, suppliers, and customers, making operations smoother and more predictable.

Locus not only simplifies complex logistics but also empowers teams with actionable insights that drive operational improvements. By leveraging its predictive alerts and retail-specific visibility, businesses can proactively manage disruptions, avoiding penalties and strengthening customer relationships.

Experience how Locus transforms last-mile delivery management into a driver of operational excellence. Book a demo today to see how Locus can optimize your logistics, reduce costs, and boost your delivery performance.