10 Best AI Dispatch Software to Manage Planning and Execution in 2026

Dispatch teams manage routes, drivers, and service commitments across multiple systems while responding to frequent changes during the day. Planning often happens in advance, while adjustments depend on calls, messages, or manual judgment. 

As operations scale across regions and shifts, applying consistent dispatch logic becomes harder, especially when decisions rely on individual experience rather than a shared operational view. Common challenges include:

• Assignments changing after routes are released
• Capacity updates reaching teams late
• Dispatch decisions varying by dispatcher or location

With AI dispatch software designed for live operations, decisions stay aligned with current conditions throughout the day. Assignments reflect evolving capacity, priorities, and constraints. 

Dispatch teams work from a shared system that supports consistent sequencing, faster adjustments, and predictable execution across regions. Teams gain clearer control over:

• Route and task reassignment during execution
• Priority handling as demand changes
• Consistent dispatch behavior across shifts

This guide reviews the 10 best AI dispatch software in 2026, focusing on execution support, decision consistency, and operational fit across real-world use cases.

Key Features to Look for in AI Dispatch Software

AI dispatch software is evaluated by how well it supports planning, dispatch, and execution as conditions change during the day. The features below focus on operational control, not surface-level automation.

• Priority and SLA awareness: Factors service commitments, customer priority, and penalties directly into dispatch decisions.
• Execution visibility for dispatch teams: Provides live status at route, vehicle, and stop level so teams can act, not just monitor.
• AI-based routing: Assigns jobs based on capacity, location, service windows, and constraints, with logic that updates as inputs change.
• Real-time re-dispatch: Supports mid-day changes such as delays, cancellations, or new orders without forcing a full plan rebuild.
• Scalability across regions and fleets: Applies the same dispatch logic across depots, cities, and partners without performance degradation during peak periods.

These capabilities are where platforms like Locus are typically evaluated strongly, especially in high-volume, multi-region operations.

Top AI Dispatch Software in 2026 – An Overview

Locus, Samsara, Onfleet, and ServiceTitan lead the market by addressing distinct dispatch needs, spanning enterprise execution control, telematics-driven visibility, last-mile delivery, and service-based scheduling. 

Other options like Jobber, Connecteam, Routific, DispatchTrack, TruckSmarter, and Motive serve more specialized dispatch and fleet use cases.

Software	Primary Focus	AI Depth in Dispatch	Best Suited For
Locus	Planning, dispatch, and execution orchestration	High	Enterprise logistics, retail, 3PL, and multi-region operations
Samsara	Telematics and connected operations	Medium	Fleets prioritizing visibility, safety, and compliance
Onfleet	Last-mile delivery management	Medium	Small to mid-sized delivery teams
ServiceTitan	Field service scheduling and dispatch	Medium	Home services and contractor businesses
Jobber	Job scheduling and workforce management	Low–Medium	SMB field service teams
Connecteam	Workforce coordination	Low	Deskless and hourly workforces
Routific	Route optimization	Medium	Delivery teams focused on routing efficiency
DispatchTrack	Delivery execution and tracking	Medium	B2B and B2C delivery operations
TruckSmarter	Dispatch and operations for trucking	Medium	Small to mid-sized trucking fleets
Motive	Safety, compliance, and telematics	Medium	Fleets with hardware-led AI needs

This overview shows a clear split between tools that optimize parts of the workflow and platforms designed to coordinate dispatch decisions across planning and execution.

Top AI Dispatch Software in 2026 – Detailed Comparison

Based on the key features described earlier, here is an evaluation of the top 10 products, highlighting what each platform does best, who it is best suited for, and how its pricing is structured to support different operational needs.

1. Locus

Locus supports AI-driven dispatch across planning and live execution. It connects routing, capacity allocation, and in-day control so teams can manage changes without rebuilding plans or coordinating across tools.

Key Features of Locus

• AI-led dispatch orchestration: Applies constraints such as capacity, time windows, service levels, and costs to assign and adjust work in real time.
  
• Live execution control: Supports mid-day rerouting, reassignment, and exception handling from a single operations view.
  
• Scalable planning engine: Handles high route volumes and peak demand without degrading dispatch performance.
  
• Operational analytics: Links dispatch outcomes to KPIs such as on-time delivery, cost per stop, and route adherence.

Locus Is Ideal For

• Enterprise retail, FMCG, and e-commerce delivery networks
• 3PLs managing multi-client, multi-region dispatch operations
• Teams that require control during execution, not just planning or tracking

Locus’s Pricing

Enterprise pricing based on operational scale and required modules. Pricing is not tied to per-route or per-stop usage.

2. Samsara

Samsara is a connected operations platform focused on fleet visibility, safety, and telematics. AI is applied primarily to monitoring, compliance, and driver behavior rather than dispatch execution.

Key Features of Samsara

• Dispatch and route execution support: Supports basic job assignment and route adherence tracking, mainly for fleet-led dispatch use cases.
• Integrated hardware and software stack: Combines dashcams, sensors, and software into a single system for fleet operations.
• Operational reporting: Provides reports on utilization, idle time, safety events, and compliance metrics.

Samsara Is Ideal For

• Fleets prioritizing safety, compliance, and asset visibility
• Organizations with hardware-first fleet monitoring needs
• Teams that manage dispatch outside the core platform

Samsara’s Pricing

Custom pricing based on fleet size, hardware requirements, and selected modules.

3. Onfleet

Onfleet focuses on last-mile dispatch and delivery tracking. AI is applied to route sequencing and ETA prediction, with an emphasis on driver communication and customer updates.

Key Features of Onfleet

• Real-time delivery tracking: Tracks drivers and tasks live, with status updates visible to dispatchers and customers.
• Route optimization for last-mile delivery: Optimizes routes based on stop density, time windows, and distance.
• Customer notifications and proof of delivery: Supports ETA updates, delivery confirmations, and digital proof capture.
• API-first integrations: Integrates with order management and ecommerce systems for automated task creation.

Onfleet Is Ideal For

• Local delivery and last-mile service teams
• Businesses with same-day or scheduled delivery needs
• Teams prioritizing driver communication and visibility

Onfleet’s Pricing

Usage-based pricing tied to delivery volume. Public plans available with tiered limits.

4. ServiceTitan

ServiceTitan is a field service platform for home services. Dispatch capabilities are part of a broader system covering CRM, billing, and technician management.

Key Features of ServiceTitan

• Field service job scheduling: Assigns jobs to technicians based on availability, skills, and service areas.
• Dispatch board and technician tracking: Provides live views of technician locations, job progress, and schedule changes.
• Customer and job management: Manages service requests, invoices, estimates, and customer records in one system.
• Rule-based job assignment: Uses predefined rules to match jobs with technicians and reduce manual scheduling.

ServiceTitan Is Ideal For

• HVAC, plumbing, and field service companies
• Businesses needing dispatch, combined with CRM and billing
• Teams managing technician availability rather than fleet routing

ServiceTitan’s Pricing

Custom pricing based on users, modules, and service scope.

5. Jobber

Jobber provides job scheduling and dispatch for small service teams. AI usage is limited, with most workflows based on manual scheduling rules.

Key Features of Jobber

• Job scheduling and dispatch: Assigns and schedules jobs for field teams using a calendar-based dispatch system.
• Mobile app for field workers: Allows technicians to receive jobs, update status, and close tasks from the field.
• Customer communication tools: Sends appointment reminders, job updates, and invoices to customers.
• Basic route planning: Supports simple routing for daily job schedules.

Jobber Is Ideal For

• Small service businesses
• Teams managing low route complexity
• Operations prioritizing ease of use over optimization depth

Jobber’s Pricing

Tiered subscription pricing based on users and features.

6. Connecteam

Connecteam is a workforce management tool with dispatch-style task assignment. AI is not used for routing or optimization.

Key Features of Connecteam

• Task and shift assignment: Assigns work shifts and tasks to mobile teams using a centralized dashboard.
• Employee time and activity tracking: Tracks clock-ins, job duration, and task completion.
• Mobile workforce communication: Supports in-app messaging and job instructions for field teams.
• Basic dispatch workflows: Suitable for task coordination rather than route-intensive dispatch operations.

Connecteam Is Ideal For

• Workforce coordination and task management
• Non-routing dispatch needs
• Teams managing people more than vehicles

Connecteam’s Pricing

Free tier available. Paid plans based on number of users.

7. Routific

Routific focuses on route optimization for local delivery operations. AI is used to sequence stops and balance routes, with limited control over execution during the day.

Key Features of Routific

• ​​Automated route optimization: Creates delivery routes based on stop locations, time windows, and driver limits.
• Daily dispatch planning: Supports batch route planning for same-day delivery operations.
• Driver route execution tracking: Tracks route progress and stop completion during delivery.
• Delivery notifications: Sends ETAs and delivery updates to customers.

Routific Is Ideal For

• Small to mid-sized delivery teams
• Businesses planning routes once per day
• Operations with limited mid-route changes

Routific’s Pricing

Tiered pricing based on number of stops per month.

8. DispatchTrack

DispatchTrack combines route planning, dispatch, and customer communication. AI supports ETA prediction and route planning, with a focus on last-mile delivery execution.

Key Features of DispatchTrack

• End-to-end delivery orchestration: Manages planning, dispatch, and execution across last-mile delivery workflows.
• Dynamic routing and re-optimization: Adjusts routes during execution based on delays, capacity, or demand changes.
• Multi-party visibility: Provides shared views for dispatchers, drivers, and customers.
• Exception management: Flags delays, missed deliveries, and SLA risks for intervention.

DispatchTrack Is Ideal For

• Retail and distribution delivery teams
• Businesses managing customer-facing deliveries
• Operations requiring delivery status visibility

DispatchTrack’s Pricing

Custom pricing based on delivery volume and modules.

9. TruckSmarter

TruckSmarter is built for trucking dispatch and owner-operator management. AI is used for load matching, pricing insights, and operational workflows.

Key Features of TruckSmarter

• End-to-end delivery orchestration: Manages planning, dispatch, and execution across last-mile delivery workflows.
• Dynamic routing and re-optimization: Adjusts routes during execution based on delays, capacity, or demand changes.
• Multi-party visibility: Provides shared views for dispatchers, drivers, and customers.
• Exception management: Flags delays, missed deliveries, and SLA risks for intervention.

TruckSmarter Is Ideal For

• Trucking companies and owner-operators
• Linehaul and long-haul dispatch operations
• Teams focused on freight execution rather than last-mile routing

TruckSmarter’s Pricing

Subscription-based pricing with bundled operational tools.

10. Motive

Motive is a fleet platform centered on safety, compliance, and telematics. Dispatch features exist but are not the primary focus.

Key Features of Motive

• End-to-end delivery orchestration: Manages planning, dispatch, and execution across last-mile delivery workflows.
• Dynamic routing and re-optimization: Adjusts routes during execution in response to delays, capacity, or demand changes.
• Multi-party visibility: Provides shared views for dispatchers, drivers, and customers.
• Exception management: Flags delays, missed deliveries, and SLA risks for intervention.

Motive Is Ideal For

• Fleets prioritizing safety and compliance
• Trucking and regulated transportation operations
• Teams where dispatch optimization is secondary

Motive’s Pricing

Custom pricing based on fleet size, hardware, and modules.

AI Dispatch That Holds Up in Live Operations

Built for real-world logistics and now backed by Ingka Group, Locus brings long-term stability to enterprise dispatch operations alongside deep execution capability. Its modular, API-first platform allows organizations to evolve workflows across fulfillment, dispatch, carrier management, and analytics without rebuilding core systems, supporting continuous optimization as networks expand.

With six consecutive years of recognition from Gartner, adoption by 360+ brands in 30+ countries, and proven impact on cost savings ($320M+), sustainability, and delivery scale, Locus combines operational maturity with enterprise-grade reliability. 

This foundation enables logistics teams to standardize execution across business units while remaining adaptable to new service models, partners, and regulatory environments.

For organizations investing in dispatch as a strategic capability, Locus offers both the execution depth and long-term platform stability required to support growth with confidence.

Schedule a demo with Locus to explore how enterprise dispatch orchestration supports scalable, future-ready delivery operations.