Certain appearances are deceptive by design. For instance, the simplicity of an online transaction masks the interactions taking place behind…
Author: Vaisakhan PR
Bringing Banking to the Customer’s Doorstep with ‘Locus for BFSI’
Expectations are a moving target, thereby creating the need for institutions to regularly track and understand how they are Performing Against Customer Expectations (PACE).…
‘One Nation, One Tax’ — A Sector-Wise Impact Breakdown
The hula-hoop around GST has been spinning for a while now, just enough to make it a strong contender for…
Skill Based Routing: The Sorting Hat of Intelligent Logistics
In our previous post, we had introduced the concept of serviceability, its significance and implication for the future of logistics. It…
What is the Serviceability Quotient Of Your Business?
No more late appointments, no haggling, a pleasant service experience, and a satisfied customer! “Starting all over again is not…
Smart Package Sorting – Add Intelligence to Your Warehouse
Smart, well informed and less tolerant is what defines new age digital consumers. E-commerce business has advanced towards being more…